For Immediate Release
November 2, 2018
Contact
Consumers
Natural Life Pet Products
consumerservices@nutrisca.com
(888) 279-9420
Announcement
Natural Life Pet Products of Saint Louis, Missouri is voluntarily recalling our Chicken & Potato dry dog food (described below) due to it containing elevated levels of Vitamin D.
17.5 lbs. Natural Life Chicken & Potato Dry Dog Food | Bag UPC: 0-12344-08175-1 |
Bags affected have a Best By Date code of May 29, 2020 through August 10, 2020. The Best By Date code can be found on the back or bottom of each bag.
The products were distributed to retail stores in Georgia, Florida, Alabama, North Carolina, South Carolina, Tennessee, Virginia and California.
Natural Life Pet Products became aware of the elevated levels of vitamin D after receiving complaints from three pet owners of vitamin D toxicity after consuming the product. An investigation revealed a formulation error led to the elevated vitamin D in the product.
Consumers should stop feeding the product listed above. Dogs ingesting elevated levels of Vitamin D may exhibit symptoms such as vomiting, loss of appetite, increased thirst, increased urination, excessive drooling, and weight loss. Vitamin D when consumed at very high levels can lead to serious health issues in dogs including renal dysfunction. Consumers with dogs who have consumed the product listed above and are exhibiting these symptoms, should contact their veterinarian.
Consumers who have purchased the product affected by this recall should dispose of it or return it to the place of purchase for a full refund.
Consumers with questions may contact Natural Life Pet Products at (888) 279-9420 from 8 AM to 5 PM Central Standard time, Monday through Friday, or by email at consumerservices@nutrisca.com for more information.
This is a voluntary recall and is being conducted in cooperation with the U.S. Food and Drug Administration.
We genuinely regret that this has occurred as we place the highest priority on the health of pets.
My 9 yr old dog died as a result of this, We were not notified of this recall until 12/04/2018 , why is that??
We are very sorry for your loss.
If you would like to get immediate notifications of recalls, you can follow the following sites. This is where we get our information
http://Www.truthaboutpetfood.org
http://Www.dogfoodadvisors.org